Privacy Policy

Introduction

Blackwell Assets LLC ("Blackwell Assets," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit submit a form, or communicate with us by phone, email, or text message, and how we use and protect that information. Blackwell Assets is a real estate investment and marketing company based in Texas. By using our website or providing your information to us, you agree to the practices described in this policy.

Information we collect

We collect information you give us directly, information collected automatically when you use our website, and information from third-party sources.

• Information you provide: your name, phone number, email address, mailing address, property address, property details (such as condition, occupancy, and timeline to sell), and any messages you send us.
• Information collected automatically: your IP address, browser type, device information, pages visited, referring website, and time spent on our site, gathered through cookies and similar technologies.
• Information from third parties: lead forms on advertising platforms such as Facebook, public property records, and real estate data providers.

How we use your information

We use your information to respond to you and to run our business, including to:

• Respond to your inquiries and provide property evaluations or offers
• Contact you by phone, email, or text message about your property or request, with your consent where required by law
• Send follow-ups, appointment reminders, and updates about a transaction
• Operate, maintain, and improve our website and marketing
• Comply with legal obligations and protect against fraud or misuse

Text messaging (SMS)

Our text messaging program is operated by Blackwell Assets LLC, our registered brand name. If you opt in to receive text messages from us, we will use your mobile number to send messages related to your inquiry, such as property offer updates, appointment reminders, and follow-ups. You can opt in by checking the consent box on our website forms or by texting us first. Consent to receive text messages is not a condition of any purchase or service.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. You will receive one final message confirming your opt-out.
• Reply HELP for help, or contact us at [email address] or [phone number].
• Carriers are not liable for delayed or undelivered messages.

How we share your information

We do not sell your personal information. We share it only in the limited situations below:

• Service providers that help us operate our business, such as website hosting, CRM, messaging, and email providers. They may use your information only to perform services for us.
• Transaction parties, such as title companies and closing agents, when you choose to move forward with a real estate transaction with us.
• Legal requirements, when we believe disclosure is needed to comply with the law, a court order, or a legal process, or to protect our rights or the safety of others.
• Business transfers, if Blackwell Assets is involved in a merger, acquisition, or sale of assets.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and tracking technologies

We and our service providers use cookies, pixels, and similar technologies to remember your preferences, understand how visitors use our site, and measure the performance of our advertising, including on platforms such as Facebook. You can block or delete cookies through your browser settings, though some parts of our site may not work properly without them. You can also manage how ads are shown to you through your settings on each advertising platform. Our website does not currently respond to browser "Do Not Track" signals.

Data retention and security

We keep your information only as long as needed for the purposes described in this policy, or longer if required by law. If you opt out of text messages, we keep a record of your opt-out so we do not message you again.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You control how we contact you and can ask about the information we hold.

• Text messages: reply STOP to any message to unsubscribe.
• Email: click the unsubscribe link in any marketing email.
• Phone calls: ask us to add you to our internal do-not-call list.
• Access, correction, and deletion: contact us using the details below to request a copy of your information, correct it, or ask us to delete it. We will respond within a reasonable time and as required by applicable law.

Depending on where you live, you may have additional privacy rights under applicable law.

Children's privacy

Our website and services are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

Our website may link to sites we do not control. We are not responsible for the privacy practices of those sites, so please review their policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.